Metlife insurance – Life and Health Insurance

Looking for information about MetLife Insurance? In this guide we want to help you find all the contact numbers as well as the list of insurance they offer, their coverage and prices so that you can choose what is best for your family.

MetLife Insurance is a New York-born insurer with more than 18 years of experience in the insurance policy market . It has various types of services especially aimed at the general public, which seeks to protect both their assets and their loved ones.

It also offers services for companies with insurance for:  Health and Accidents, Dental, Vehicles and Motorcycles, as well as Life and Home Protection . Remember, choosing the ideal insurance comes from a careful analysis and comparison.

All about MetLife insurance

General phone 1-800-6385433

Quote 1-800-6385433

Customer Service 1-800-6385433

Address 200 Park Avenue

Application For Apple Android app

MetLife telephone numbers

Metlife insurer has free telephony (advice in Spanish included) on all its coverage worldwide. You can contact their Global Call Center through 1-800-6385433 .

Customer Service Hours: Monday to Friday 8:00 am – 11:00 pm (Eastern US)

With regard to specific requests regarding services, quotes and claims, they have direct communication lines that we present below:

Services insurances

To inquire about questions and queries regarding previously purchased policies, you can contact an agent at: 1-866-492-6983

Auto Insurance Information

The following customer service numbers are available to receive information on car insurance with MetLife:

  • Individual Policies: 1-800-422-4272
  • Group Policies: 1-800-438-6381
  • Consult or purchase boat insurance with MetLife:  1-844-758-7818
  • Check or purchase RV and motorcycle insurance with MetLife: 1-844-758-7818

Home Insurance Phone

  • Homeowners Insurance Information: 1-844-577-4579
  • Condo Insurance: 1-844-577-4579
  • Renters Insurance: 1-844-577-4579

Metlife Dental Insurance Phone

  • For information on the various dental plans: 1-844-263-8336
  • To quote special dental plans for veterans and public workers: 1-888-310-1681 or 1-888-671-4265

Pet Insurance

  • Plans specially designed for pets: 1-800-438-6388

Official Web

Finally, MetLife has a portal for each country where its services are available . Its official website: where for now, you can only find information in English.

MetLife Auto Insurance

MetLife offers personalized insurance for cars, boats and motorcycles, therefore, this company has a comprehensive policy that includes personalized plans as needed by the user, that is, they are adjusted to your needs.

MetLife Auto Policies

This policy has a deductible savings benefit , therefore, it includes free endorsements, that is, paid checks that other companies offer for additional cost. Finally, depending on the personalized policy form for each user, this benefit could be from 250 to 500 dollars.

The MetLife auto policy includes:

  • Total loss of new car within the first year or the first 15,000 miles, this section includes repair or replacement, it is important to mention that this benefit is not available in North Carolina.
  • Replacement of essential parts such as: Tires, batteries, steering or electrical cables and brakes. However, this policy does not cover theft of tires or batteries, unless it is the entire vehicle that is missing.
  • Rental car policy, which also includes possible physical damage from collision, also this service is not available in North Carolina.
  • Protection for civil liability for damage to property, in addition to covering bodily injury to third parties in the event that the insured is responsible for the crash.
  • Protection against personal injuries, which includes payment of necessary medical expenses, hospitalization and death expenses of the driver and the companions in the vehicle.
  • Collision and full coverage for vehicle damage, protection against falling objects, fire, floods, hail, vandalism and theft.
  • Coverage for uninsured drivers in case of injuries and property damage when an uninsured car is responsible, finally, this service also covers hit-and-run cars.
  • Coverage for insured drivers that covers the excess of expenses that cannot be canceled by the insurance of the other responsible car, in terms of damages and injuries.

For more information, quotes and prices about this service, you can consult the customer service numbers that we describe at the beginning of the article. Also, you can obtain additional information on the official website through the auto insurance section .

MetLife Boat Insurance

Boat coverage is available for private and recreational boats, MetLife Auto & Home does not cover commercial or leased boats .

By hiring this service you will get the following benefits:

  • Boat repair
  • Passenger protection
  • Coverage for Uninsured and Underinsured Boaters
  • Liability protection
  • Coverage of legal fees, in case of legal claim
  • Protection against hurricanes as long as the National Weather Service issues a prior warning.
  • Unforeseen emergency services

MetLife Motorcycle Insurance

Motorcycle and recreational vehicle insurance policies are ideal for preserving the good condition of sports, extreme sports, and recreational vehicles for the holiday season . This insurance includes protection for:

  • Motorcycles and dirt bikes
  • Scooters, golf carts and segways
  • Campers and trailers
  • ATVs and snowmobiles

This type of policy offers:

  • Bodily Injury Liability and Medical Payments coverage covering driver and passenger care in the event of an accident.
  • Legal defense expenses , which has coverage for all defense expenses against accident liability claims.
  • Towing and roadside assistance, this is an expense coverage to tow the insured car and make pertinent arrangements such as moving to a highway.
  • Emergency first aid, replacement, and road towing assistance costs that can reimburse up to $ 250 a day in an emergency. It is also important to mention that the services have certain restrictions depending on the state.

MetLife Life Insurance

Metlife specializes in covering insurance guaranteeing savings to employees of commercial establishments and private companies. Also, it has several individual plans for those users who want to get personalized quotes.

Basic Term Life

Individual type plan. This type of coverage is paid by the employer (business or company), and is characterized by being a single benefit for a set period of time , when acquiring this service, the user must dictate who will be the beneficiaries of financial protection (this point is important in case of fatal accidents).

Complementary useful life

It is another type of individual benefit that is also paid by the employer (trade or company), it can be personalized through the acquisition of additional protection packages, according to the needs of each employee . That is, you will be able to choose the type of protection or policy that you require for your family. Finally, this service has policies that ensure coverage for spouses or partners.

Dependent Term Life

This policy provides coverage for the spouse or domestic partner, in addition to the recognized children of the insured (user).

UVariable Life Group

This universal life insurance for companies combines the protection of  basic insurance , with a tax-deferred investment function , that is, you will pay your insurance taxes only when you withdraw the money from the policy, but not in advance.

It includes:

  • Protection through life insurance
  • Option to supplement or increase retirement income
  • Provides access to loans and withdrawals, with no early withdrawal penalties or surrender charges

Global Universal Life Group

This package offers the same benefits for companies of the universal life plan (variable) and also improves the protection of loved ones in case the owner of the policy suffers an accident, inside and outside the work environment.

To obtain more information about this service you can consult the customer service numbers specialized in this type of insurance that we describe at the beginning of the article. In addition, you can consult more information about quotes, prices and characteristics through the MetLife life plans section .

MetLife Home and Home Insurance

This service is aimed at those who are building a home, offering a property for rent (tenants) or being lessors . The main groups of policies that Metlife offers in this category are:

  • For owners.
  • Landlord insurance.
  • Policy for tenants.

Basic Home and House Policy

The packages in this section include:

  • Property damage that includes protection against fire, earthquake, flood, explosion, lightning, hurricane, hail, tornado, theft and vandalism, in addition, this service includes the goods inside the home.
  • Home reconstruction costs for partial or complete destruction.
  • Civil liability that covers damages to third parties that occur within the insured property. In addition, this coverage extends to expenses for legal defense (lawyers) and first aid on the insured property.
  • Protection outside the home that extends to damages or injuries outside the home caused by accidents.
  • Catastrophic damage coverage that covers possible damages (bodily injuries) caused to third parties within the insured property.

To obtain more information about this service, in addition to quoting coverage and prices, you can consult the customer service numbers that we describe at the beginning of the article or you can also click here and find more details in the “Home Insurance” section on their website official.

MetLife Accident and Health Insurance

These are policies specially designed in case of accident or illness, it is an additional insurance that is obtained through the employer (Company) and can help with the expenses that the basic health plan does not cover. Among the main services it offers we have:

Accident insurance

Accidental injury benefit not covered by primary health insurance . This service provides capital to use in the event of an accident as needed by the policy owner. In other words, if you have an accident and you can no longer go back to work, they pay your salary for the time established in the policy contract.

This insurance covers the following benefits:

  • Injuries such as fractures, dislocations, concussions, lacerations, eye injuries, knee cartilage rupture, ruptured discs, second and third degree burns.
  • Comprehensive medical treatment service such as ambulance, emergency care, therapy services and medical tests including X-rays, MRIs, CT scans.
  • Hospitalization that includes hospital admission and rehabilitation after an accident.
  • Additional benefits such as accidental death, loss and paralysis.

Critical Illness Insurance

This is the ideal insurance to receive financial help to pay household bills, while a family member recovers from a serious illness . In addition, this service includes costs of daily living, childcare and more. Finally, it is ideal for those who have a bad financial time.

Critical illness service through an employer (Company) may include:

  • Quick use benefit payment (where and when you need it)
  • Spouse or partner and children coverage
  • No need to submit expense receipts
  • Coverage in case of dismissal or resignation. That is, they will pay you a percentage calculated based on the policy as workers’ compensation in case you lose your job.

Hospital Indemnity Insurance

This insurance is ideal for people who have a sick family member and must cancel their hospital stay, it is the ideal way to be prepared for costs not covered by the basic medical plan.

It includes:

  • Hospital admission coverage such as hospital rehabilitation related to accidents and hospitalizations.
  • Guaranteed reception for the policy owner and other family members such as wife and children.
  • Full coverage in case of resignation or dismissal.

Cancer Insurance

It can be really helpful in compensating for expenses not covered by basic health insurance, in addition to existing disability plans. This benefit will serve you for the daily living expenses of the family, such as: Utilities, food and rent.

It includes:

  • Annual Health Screening Benefit
  • Diagnosis through benefits paid for initial diagnosis and if cancer returns.
  • Guaranteed acceptance as long as the policy owner is actively working when applying.
  • Claims
  • Full coverage in case of resignation or dismissal.

To obtain more information on how to quote coverage and prices for these plans, you can consult the customer service numbers that we describe at the beginning of the article or enter the official website in the accident and health section by clicking here .

MetLife Dental Insurance

uentan a wide network and flexible coverage options that help keep costs in terms of service dentistry . MetLife’s dental network includes more than 146,000 providers willing to attend emergencies.

It includes:

  • Flexibility since you can see any dentist inside and outside the provider network. In addition, this plan includes exams and cleanings 100% covered by the policy of your choice.
  • Discounts since members of this plan have rates applicable to 30 and 45% discount.

MetLife offers different types of dental coverage such as:

Preferred Provider Organizer (OPP)

  • Wide network of dentists and freedom to visit any dentist in or out of the network.
  • Guaranteed discounts with added savings when you visit a participating dentist in the MetLife database.
  • Service where and when you want it
  • Preventive care, including cleanings, and dental and periodontic exams that are 100% covered within the network.

HMO Dental

This PRO plan is only available to beneficiaries in: California, New Jersey, New York and Texas.

  • Wide network of dentists to choose from.
  • Preselect a favorite dentist at the time of enrollment.
  • Hundreds of services or procedures available.


  • Lifetime coverage you can count on no matter where you go.
  • Savings plans.
  • Favorite dentist option (even if not in network).
  • Hundreds of services or procedures available.

Special Plans

These dental plans were created for U.S. government employees and members of the nation’s military service, both active and retired personnel.

It includes:

  • Specialized Dental Program for War Veterans
  • MetLife Dental for Federal Government Employees

You can obtain more information about quotes and prices for dental plans through the customer service numbers or by clicking here

Metlife disability insurance

This insurance is available through the workplace (Company), disability insurance helps cover expenses if a person is unable to work due to illness or injury . That is, they will cancel a part of your work while you are not available to work. These insurances have prices that vary according to the average annual profit of the insured, in addition to the percentage of coverage desired.

For example. For an average 30-year-old adult, whose annual profit is about $ 27,000, the minimum coverage allowed is 60%, therefore, the value of the insurance adds up to $ 400 per month. If you wish to calculate an average investment value for this policy, you can do so from the MetLife official site by clicking here .

This benefit has two main packages that are:

Short term disability insurance

It includes:

  • Weekly payments that you can receive a part of your salary for 3 months to 1 year, depending on the plan you choose.
  • Rehabilitation incentives which may include financial incentives (biweekly payments) to help you get back to work.
  • Filing claims online or by phone
  • It is important to clarify that this coverage is offered only through employers (Company)

Long term disability insurance

  • Covers essential living expenses that go a long way toward paying for food, clothing, utilities, mortgage, car payments, etc.
  • Direct monthly payments that grant the opportunity to receive a single monthly payment.
  • Rehabilitation incentives that various rehabilitation treatments to help the insured return to work.
  • Filing claims online or by phone
  • It is important to clarify that this coverage is offered only through employers (Company)

For more information about this service, in addition to quoting coverage and prices, you can consult the customer service numbers that we describe at the beginning of the article or click here

MetLife Pet Insurance

MetLife Insurance considers Nationwide the leading provider of pet insurance in the US, with over  one million pets insured since 1982 . This is a Nationwide ® sponsored pet insurance, it makes it easier to be prepared in an emergency when our pet needs it.

Basic Pet Coverage

It includes:

  • Protection service for dogs, cats, birds, reptiles and other exotic pets.
  • Variety of 3 plans designed to meet the needs of users according to their budget.
  • Preventive care benefits like exams, shots, flea prevention, and more.
  • Freedom since you can call any vet, anywhere, at any time.
  • 24/7 access , you can contact MetLife pet specialists online for veterinary help starting at $ 150.

Additional coverage such as:

  • Ear infections
  • Skin rash
  • Cancer
  • Diabetes
  • Vomiting
  • Kidney and bladder infections.
  • Accidents and more

Major Medical Plan Comprehensive (SM)

This plan has an initial price of $ 13 / paycheck, the annual coverage can be canceled from $ 250, plus these prices include a 5% discount.

It covers:

  • You can have any vet.
  • Treatment for common illnesses such as: Infections, skin rashes, vomiting, and diarrhea.
  • Coverage of diseases such as Cancer and Diabetes.
  • Hereditary disease coverage.
  • Surgeries, hospitalization and rehabilitation.

Pet Wellness Plan Plus (everyday care)

This plan has an initial price of $ 10 / paycheck, the annual coverage has no additional cost since it is preventive medicine, all prices include a 5% discount.

This plan offers:

  • You can have any vet.
  • Preventive exams, tests and vaccines service

Major Medical Plan Comprehensive (SM) y Pet Wellness Plan Plus

Is known as the comprehensive plan for the care of the pet , it s u starting price is 22 $ / paycheck . It has annual coverage that can be canceled for $ 250, finally, preventive medicine has no additional cost and all prices include a 5% discount.

This plan has:

  • You can have any vet.
  • Treatment for common illnesses such as: Infections, skin rashes, vomiting, and diarrhea.
  • Coverage of diseases such as Cancer and Diabetes.
  • You can have any vet.
  • Preventive exams, tests and vaccines service
  • Hereditary disease coverage.
  • Surgeries, hospitalization and rehabilitation.

For full details of each pet plan , you can check out all the features and prices here

Other MetLife Insurance

Legal Plans for Companies

This plan is available through the workplace, the company operates under the name MetLaw ® , offers company employees convenient and affordable access to a network of attorneys for everyday personal legal matters.

It has full legal coverage that includes:

  • Preparation of wills, wills and trusts
  • Purchase, sale and refinancing of a home.
  • Debt Collection and Foreclosure Defense
  • Identity theft defense
  • Rental issues
  • Adoptions
  • Review and preparation of documents.

To obtain complete details of this plan on legal matters through the legal advice, you can consult all the characteristics and coverages here

Quote MetLife Insurance on

Many insurers offer services similar to MetLife. And right there, lies the importance of comparing the scope of the policies and their prices with other large insurance brands in the market, such as Liberty Seguros . Remember that at you will find various insurers with their respective quotes totally free, so you can make the right decision and get a good price.

MetLife Insurance Reviews

MetLife is a company that has mixed opinions , despite offering insurance with fairly complete packages, some users on social networks continue to report that the company tends to register for policies (service affiliation) without prior authorization from the consumer.

Mixed opinions on MetLife include:

  • Official bodies such as government entities such as: OPM (US Office of Personnel Management), BENEFDS and recommend it as the ideal insurance for federal employees and has a 3/5 rating. However, the company went through a bad streak in 2017 in terms of the compensation of 13,500 pensions that were not canceled, you can consult this information by clicking here .
  • On user review pages on the web , customers rate MetLife 3.5 / 5. The main complaints are based on problems in paying compensation. On the other hand, they also present difficulties when a client wants to register an insurance, since the process can be confusing and slow.
  • On their official Facebook they   have a rating of 2/5. Most of the opinions (and the most popular ones) are negative, and are based on the fact that the policies have high prices and little possibility of saving, in addition, it is also commented that customer service phones usually take from 45 minutes to 3 hours to attend claims through an authorized agent.

Frequently Asked Questions about Metlife insurance

What is the MetLife customer service number?

MetLife has a wide variety of communication channels depending on the type of policy or query you have. The general MetLife customer service line is 1-800-MetLife .

Up to what age is coverage available for policies at MetLife?

The age of coverage limit depends on the type of policy chosen by the user. For example, for life and health plans there is no established age limit (for individual insurances) while most company insurances only cover users between 18 and 64 years old.

Where can I check the status of the policies I have contracted with MetLife?

For more information on the status of your policies or to enroll during your company’s enrollment period, visit . You can also call 1-888-671-8152 , Monday through Friday, 8:00 am to 6:00 pm (Eastern Time).

How to file a claim with MetLife?

You can make claims through 1-800-854-601 as well, you have the option of making an online claim form through the official section on the MetLife website by clicking here

How to cancel MetLife insurance?

You must present the following documents at the MetLife agency of your choice with (original and copy) of:

  • Valid official identification (INE, Professional ID or Passport).
  • Last proof of payment of the Individual Insurance on the date you process the application, that is, a pay stub, bank statement or deposit voucher.
  • Finally, the cover of the Original Policy.
  • In some types of policy, various cancellation forms must be filled out.